Privacy Policy

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Balloonies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or communicate with us via phone, text message, or other electronic means.

We may collect the following types of Personally Identifiable Information (PII):

• Name 
• Phone number 
• Email address 
• Delivery or event address 
• Order details and appointment information 
• Communication preferences related to your order
   

We collect this information when you:

• Place an order 
• Request a quote 
• Schedule a delivery or pickup 
• Communicate with us by phone, text message, email, or website form
   

Your information is used solely for business-related purposes, including:

• Processing and fulfilling orders 
• Scheduling and confirming deliveries or appointments 
• Sending order updates, delivery notifications, or service-related messages 
• Responding to customer inquiries or support requests 
• Maintaining internal business records
   

Balloonies does not use text messaging for mass marketing campaigns or unsolicited promotional messaging.

By submitting and explicitly opting in your phone number, you consent to receive text messages related to your order, delivery, or appointment. Message frequency varies based on your interaction with us.

You may opt out of text messages at any time by replying STOP.

Balloonies respects your privacy and does not sell, rent, or share your personal information with third parties for marketing purposes.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

We may share information only when necessary to:

• Complete a delivery or service you requested 
• Comply with legal obligations 
• Protect our rights or prevent fraud
   

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we take appropriate measures to protect your data.

You may:

• Request access to the personal information we have about you 
• Request corrections to your information 
• Request deletion of your information, subject to legal or business record requirements
   

To make a request, please contact us using the information below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Balloonies
📧 Email: lisa@ballooniestampa.com
📞 Phone: 813.886.5000